## Assessing Reference and User Services in a Digital Age This comprehensive volume provides a thorough examination of the changing landscape of reference and user services in the digital age. Leading expert Eric Novotny brings together a team of international contributors to explore the impact of technology on traditional library services and to propose innovative approaches to meeting the needs of today's users. **Key Features:** * Explores the impact of technology on reference and user services * Provides innovative approaches to meeting the needs of today's users * Features contributions from leading international experts * Offers a comprehensive overview of the latest trends and developments in the field **Topics Covered:** * The evolution of reference and user services * The impact of digital technologies on reference services * The role of the reference librarian in the digital age * User experience and satisfaction in the digital library * The future of reference and user services **Benefits of Reading:** * Gain a deeper understanding of the changing landscape of reference and user services * Learn about innovative approaches to meeting the needs of today's users * Stay up-to-date on the latest trends and developments in the field * Prepare for the future of reference and user services