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Smart Services: Competitive Information Strategies Solutions and Success Stories for Service Businesses-Deborah C. Sawyer

Smart Services: Competitive Information Strategies Solutions and Success Stories for Service Businesses-Deborah C. Sawyer

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Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service businesses, identifies the most effective information resources for competitive intelligence, and ......

Focusing specifically on the competitive information needs of service-oriented firms, this book illuminates the many forms of competition in service businesses, identifies the most effective information resources for competitive intelligence, and ......